Advancement Reporting, Analytics and Operations Lead

Institutional Advancement at the College of Saint Benedict invites applications for a full-time (1.0 FTE), benefit-eligible position of Advancement Reporting, Analytics and Operations Lead.

The Advancement Reporting, Analytics and Operations Lead (ARAO) plays a key role within the College of Saint Benedict’s Institutional Advancement department (IA), supporting key functions such as analytics, gift processing and acknowledgements, donor data integrity, and strategic reporting. Reporting directly to the Executive Director (ED) of Advancement Systems, this role is responsible for managing the institution’s fundraising database, ensuring accuracy, security, and meaningful insights that drive constituent engagement and institutional fundraising strategies. This position serves as IA's lead expert in utilizing data from our Technolution’s Slate CRM, its daily backup file, and external reporting tools (e.g., Power BI) with an emphasis on giving and financial reports, constituent engagement metrics, prospect research, and fundraising program analysis.

For the full position posting, including information on benefits and our Institutional Inclusion Visioning Statement, please visit csbsju.edu/jobs.

Reporting and Data Management

• Serve as the database manager for IA by providing leadership and administrative oversight in supporting data-driven strategies and tactics to ensure database integrity by managing the process and workflow for timely and accurate data entry/coding of gifts.

• Ensure gift receipting and gift acknowledgment to donors are distributed in a timely and accurate manner by providing oversight, training and support to gift processing and stewardship staff.

• Design, build, and maintain a comprehensive suite of reports and dashboards to support fundraising, constituent engagement, and prospect research and management.

• Develop, test, and validate complex queries, data extracts, and transformations using Slate, Fundraiser Performance Management, and other integrated data sources.

• Employ advanced data manipulation techniques (joins, calculated fields, and data blending) to create efficient and accurate reporting outputs.

• Translate business requirements from Institutional Advancement leadership and campus partners into scalable, user-friendly reporting solutions.

• Maintain documentation and version control for all reports, dashboards, and data models.

Analytics and Strategic Insight

• Develop and maintain Power BI dashboards to visualize trends, Key Performance Indicators, and campaign progress reports in intuitive and interactive formats.

• Conduct in-depth data analysis to uncover insights related to donor and prospect behavior, solicitation outcomes, and program performance.

• Partner with Institutional Advancement leadership to define success metrics, benchmarks, and evaluation frameworks for fundraising and engagement strategies.

• Provide actionable insights and recommendations that inform strategic planning and decision-making.

Data Integration and Data Modernization Support

• Stay informed and actively engaged in updates and optimization of Technolutions’ Slate CRM, understanding implications for data structures, integrations, and reporting.

• Support the adaptation of reports and dashboards to align with Slate’s data architecture, its anticipated incorporation of Artificial Intelligence capabilities, and new APIs that connect to other software vendors used within the Advancement Division.

• Collaborate with the ED and CSB+SJU’s IT Services to prepare and execute migration and integration strategies ensuring continuity of reporting and analytics capabilities.

Collaboration and Data Integrity

• Partner with Advancement Systems colleagues, IT Services, the CSB Business Office, Institutional Research, SJU Advancement Services, and CSB Institutional Advancement leadership to ensure consistent data definitions and reporting standards.

• Promote best practices in data governance, data visualization development, and data interpretation to enhance overall data literacy within the division.

• Serve as an internal consultant for staff seeking to better understand or utilize Advancement data.

Administrative and Operational Leadership

• Develop and implement user training and support end-users for all IA technology solutions.

• In collaboration with IT Services, establish and maintain processes and standards for providing computer hardware and software to IA staff, and those campus partners utilizing IA-supported technology.

• Support audits, campaigns and special projects as assigned.

• Represent College of Saint Benedict at community and college-sponsored events.

• Maintain a healthy, fair and inclusive work environment by promoting diversity, exercising teamwork and collaboration in working with diverse groups, donors, volunteers and coworkers.

• Perform those duties and responsibilities as may be requested by the Vice President for Institutional Advancement or the college President.

Other duties as assigned.

Minimum qualifications  

• Bachelor’s degree in computer science, data analytics, information systems, business intelligence, or related concentration, and 3 years of professional experience, or an equivalent combination of education and experience.

• Leadership ability to manage challenges and oversee employees with direct and indirect authority.

• Strong ability to organize and prioritize work, be proactive, take initiative, resolve problems, make decisions, follow through, and simultaneously manage multiple priorities to ensure goals are met in a timely manner.

• Excellent customer service skills.

• Strong written, verbal and interpersonal communication skills to interact with technical and non-technical stakeholders. Ability to translate complex data into clear, actionable insights for diverse audiences.

• Understand basic principles of computer system analysis, principles of organization and project management.  

• Proficiency in Microsoft Office Suite or comparable software and ability to learn new software as necessary.

• Proficiency in Power BI or comparable data reporting tool, including building interactive dashboards, data blending, calculated fields, and advanced visualization techniques.

• Demonstrated experience with advanced data manipulation and transformation, including the use of:

• Query and export tools within Slate or a comparable CRM.

• SQL or equivalent query languages for relational data analysis.

• Excel (advanced functions, pivot tables, and Power Query)

• Understanding of data architecture, normalization, and data integrity principles.

• Ability to be flexible and adapt to changes in technology. Strong analytical mindset to debug, optimize, and innovate across systems.

• Demonstrated ability to work collaboratively within a complex environment and build positive relationships with internal and external clientele.

• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

• Ability and willingness to represent the College at evening and weekend events, as required.

Preferred qualifications  

• 3 or more years of experience in a Higher Education setting.

• 3 or more years supporting advancement-based technical solutions.

• Knowledge of fundraising metrics, campaign tracking, and donor lifecycle analytics.

• Experience in data governance, automation, or predictive modeling.

Physical requirements

• Ability to perform work in a primarily office environment with extended periods of sitting.

• Ability to work at a computer for extended periods, including typing, reading from a screen, and using various software programs essential for the role.

Travel requirements

• Occasional travel between the campuses of the College of Saint Benedict and Saint John’s University.

Applications are accepted online by visiting the linked website. Information about materials to submit, accommodations and pre-employment policies are also available at the linked website.

The College of Saint Benedict is an Affirmative Action/Equal Opportunity Employer.