Area Coordinator, Residence Life

This position is a 12-month, live-in position within the Office of Residence Life. The position provides direct oversight and overall management of multiple residence halls housing a total of 400-600 students, and supervision to a student staff team and Graduate Assistant. The position is responsible for developing, implementing, and managing a residential curriculum grounded in the Catholic, Marianist heritage of the University, in order to support a students’ educational, spiritual, personal, social, and cultural growth. This position is reviewed on a year-by-year basis and may be limited to a term of three years.   

St. Mary's University, as a Catholic Marianist University, fosters the formation of people in faith and educates leaders for the common good through community, integrated liberal arts and professional education, and academic excellence: www.stmarytx.edu/about. St. Mary's is the oldest Catholic university in the Southwest and continues to advocate the Marianist mission. St. Mary's enrolls approximately 3500 students in a diverse university with four schools, more than 40 academic programs including Ph.D. and J.D. programs, and numerous pre-professional programs. The successful candidate is expected to support and contribute to the University's Marianist educational mission.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Utilizes a residential curriculum framework, informed by and in alignment with the Catholic, Marianist heritage of the University, to create a sense of belonging and develop student learning specific to the residential populations being served in the area (can be first-year, sophomore, or upper-division community).
• Oversees multiple Living Learning Communities/Themed Communities. This includes developing, implementing, and supporting programs and initiatives focused on the LLC/themed community, and collaborating with the faculty/staff in the LLC/themed community team.
• Hires, guides, supervises and evaluates the student workers to include Resident Assistants, Community Coordinators, Student Assistants, summer staff, and Graduate Assistant(s); Facilitates regular one-on-ones and staff meetings with all student staff.
• Trains staff to have the necessary knowledge of practices, policies, and procedures essential to meet the needs of students living in the community.
• Manages and mediates escalated interpersonal problems between residents; Adjudicates student conduct cases utilizing restorative justice practices, and in coordination with the Office of Student Integrity & Welfare.
• Provides daily on-call coverage of residence halls encompassing up to 1,500 students on a rotational basis throughout the calendar year.
• Responds to emergency situations and implements the proper institution procedures/protocol.
• Utilizes retention management system to track and follow-up with students of concern.
• Attends all Residence Life staff programs, meetings, and trainings as scheduled.
• Manages all aspects of the operation and programming budget for assigned area.
• Utilizes housing management system, StarRez, to facilitate accurate records related to occupancy and damage billing.
• Manages reservations of eligible residence hall space through the room management software.
• Follows through with Facilities Services and Central Office operations staff on all maintenance repairs and housing-related services as needed.
• Oversees 1-2 departmental committees with paraprofessional staff members.
• Plans, implements, and supports University-wide programming.
• Provides oversight of summer conferences and housing, including supervising student staff.
• Serves on assigned committees, boards or commissions and may be assigned to perform as part of an investigative team.
• Performs other duties as assigned.

QUALIFICATIONS: 

• Bachelor’s degree from an accredited college/university required; major in Student Personnel or related field or Master’s degree is preferred.
• Must have prior experience in Residence Life; Prior experience developing or implementing Residential Curriculum is preferred.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Must maintain a valid driver’s license, motor vehicle liability insurance and personal injury insurance, and complete the University Van Driver Training within 90 days of employment date.
• Must clear and maintain a favorable background investigation and clearance.

• Must have the ability to demonstrate intermediate proficiency in MS Office (Word, Excel, Outlook, and PowerPoint), Teams, Zoom, or similar online/virtual meeting platforms.
• Experience and or proficient skillset with spreadsheets, database management, data formatting and reporting, and/or Enterprise Resource Planning Systems (Banner or similar) is highly preferred. Knowledge of and proficiency with Microsoft Suite, Banner, StarRez, and Maxient is preferred.

• Must have excellent verbal and written communication skills. Strong public relations and customer service skills with an ability to implement diplomacy and discretion at all times; an ability to work effectively with communities across the university; ability to maintain effective communication with all staff in Student Development area in order to maintain a welcoming environment and well-informed team approach.
• Must have high ethical standards and a strong sense of confidentiality; ability to prioritize and manage multiple deadlines; thrive in a complex work environment; displays solid problem solving and interpersonal skills; works well independently and as part of a team.
• Must have strong discretion to complete work assignments. Initiative is frequently required to complete work assignments. Decisions are made regarding policy interpretation and individual work priorities.
• Must have the ability to demonstrate a capacity for leadership, and the commitment to work collaboratively with a diverse and dynamic community.

• Must have a high attention to detail and be able to organize workflow, coordinate activities, balance simultaneous projects without loss of efficiency in a multi-tasked environment, and manage multiple priorities to meet deadlines; Ability to manage, follow-up, work in collaboration and finalize projects, crisis situations and other issue that may arise.

• Prior experience working with college students and university residence hall facilities is strongly preferred.

• Bilingual strongly preferred (English/Spanish with the ability to understand and to make one's self understood to Spanish speaking individuals).

• Demonstrated knowledge of and commitment to issues of equity, diversity, and inclusion and desire to work with diverse populations; Experience living and/or serving in Latino/Hispanic communities is strongly preferred.

• Demonstrated comprehension, appreciation and willingness to model Catholic and Marianist values and mission as well as the traditions and heritage of St. Mary’s University.

Position is open until filled.   Submit: Application, cover letter, resume, and list of references online at http://stmarytx.applicantpro.com/jobs/.

St. Mary’s University is a Hispanic-Serving Institution and an Equal Opportunity Employer.