Area Coordinator - Housing

St. Norbert College (SNC), a nationally-ranked, private, Catholic, liberal arts college, is seeking an Area Coordinator - Housing. This position is a twelve-month, full-time, live-in appointment that is responsible for the management of multiple buildings with varied student living options. The Area Coordinator has a focus on personal development and academic success of the residents through collaboration with students, staff, and community partners. This role works to create an environment conducive to student engagement, respect for others, and a strong sense of community. The Area Coordinator also serves as a student judicial hearing officer, advises a community council if an area has an interest, supervises student staff members, participates in and/or leads multiple committee opportunities, and serves on a 24-hour on-call duty rotation with two other Area Coordinators.

The starting salary for this position is $37,365, plus room and partial meal stipend.

Specific responsibilities:

• Develop an environment that supports student development and a community that is conducive to academic success.  Advise and present, in cooperation with student housing staff,  the hall/area community council and other campus departments, educational and social programs, which will lead to a positive community environment, better self-understanding, appreciation of differences, and improved interpersonal relationships. Empower students to assume responsibility for decisions related to their living environment.

• Responsible for the recruitment, supervision, training, development, and evaluation of all student housing staff throughout the year. Assist with the development and implementation of an orientation/training program and an in-service training program. Understand College policies and procedures and clearly explain them to others. Conduct weekly staff meetings which includes staff development opportunities. Hold individual conferences with each student staff member and encourage regular communication. 

• Act as a student conduct administrator. Meet with students to discuss conduct issues, focusing on the learning processes that are involved while seeking a change in behavior. Create an advisor relationship with a hall/area community council that provides leadership opportunities for residents and encourages responsibility for decisions related to the living environment. Consult with residents in individual and group situations about academic, personal, spiritual, and vocational concerns. Manage crisis intervention and consult with counseling staff as needed. Train the student housing staff to work effectively with residents in one-to-one relationships. Train student housing staff to recognize personal limitations, to understand what services are available on campus, and to make referrals to the appropriate offices when necessary. Be available for consultations with staff, students, parents, and faculty. 

• Maintain individual resident records and ensure timely delivery of assignments and changes. Develop a working rapport with hall housekeepers and Facilities staff.  Directly report all facilities issues, concerns, and needs and follow up with work requests and proper billing. Responsible for security, safety precautions, and training for emergencies. Open and close housing-operated buildings each semester and during breaks. Coordinate requests for room changes. Responsible for the security and inventory of keys. Responsible for completing an annual report detailing work and learning in building throughout the year.

Supervision Exercised Over: 

• 8 - 12 Community Assistants and Resident Assistants (student housing staff)

Required Minimum Qualifications:

• Bachelor’s degree required

• Master’s degree in College Student Personnel or a related area preferred.

• At least two years of experience in student housing, campus programming, or a similar work environment.

• Ability to function well in emergencies, emotionally charged circumstances, and crises.

• Dedicated to working in a mission-driven environment, with a profound respect for and commitment to preserving the rich traditions of Catholicism, Norbertine values, and the liberal arts.

• Ability to work in a fast-paced environment.

• Ability to interact professionally with coworkers and customers, particularly in conflict situations.

• Ability to interact politely and resolve customer service issues.

• Ability to multitask, meet specific deadlines, and prioritize tasks and assignments.

• Skilled in basic math computations such as addition, subtraction, multiplication, and division.

• Knowledge of computer programs (Microsoft Office, Google Apps, Workday) and ability to learn upgrades and new programs as needed.

• Ability to exercise good judgement and decisions in an expeditious manner.

• Skilled at setting a good example for others. 

• Skilled at organizing events, programs, projects and see them through to completion.

• Skilled at making presentations to large (>100) groups of people.

• Ability to concentrate and focus in a noisy environment.

The College may consider any equivalent amount of credentials, licensures, training, or experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of this job.

Working Conditions:
Professional office environment located within a residential space with frequent interruptions.  On-call responsibilities include some evenings and weekends (approximately 14-16 yearly).  General hours are M-F from 8:00 am - 4:30 pm. Required to live in a residential building.

Benefits package:

The College offers an outstanding benefits package including health, dental, vision, and life insurance; retirement plan; paid time-off and tuition waiver. For more information, please visit: https://www.snc.edu/hr/workinghere.html.

Application instructions:

Applications received by July 6 will be given full consideration. However, applications will continue to be accepted until the position has been filled. Please submit a cover letter and resume with your application.

St. Norbert College (SNC), a Catholic, Norbertine and Liberal Arts College provides an educational environment that fosters intellectual, spiritual and personal development.  As the only Norbertine institution of higher learning in the world, our roots, traditions, and commitments create a unique and enriching educational experience for our students.  

At SNC, our commitment to communio – the Norbertine ideal of a community united as one – is grounded in the principles of dignity, truth and justice. Consistent with these principles, St. Norbert is proud to provide equal employment opportunities to all employees and applicants for employment.  

We seek those who will embrace our mission and commitment to building a vibrant, diverse and spiritually engaged community (https://www.snc.edu/mission/gettingtoknow.html).