College Life Coach

Job ID

AF9456 -0023-1843

Position Classification

FT Administrator

Position Summary

The general purpose of this job is to contribute to meeting the goals and objectives of Detroit Mercy’s King Chavez Parks (KCP) Program: Connections. The College Life Coach will support the academic success of students who are identified as being economically and/or academically disadvantaged and to provide direct service to identified students based on their needs.

Essential Duties and Responsibilities

1. Plan and implement of activities that support the goals and objectives of the KCP Connections program.
2. Work with students to address and manage personal, social, financial, and other non-academic issues which adversely affect academic progress and persistence which will include the following duties: 

• Act as a first responder to program participants identified as being at-risk for leaving Detroit Mercy, including but not limited to early alert referrals sent to the SSC.
• Determine an appropriate, individualized plan of action for each student to address identified concerns.
• Follow established intervention plan which includes contacting students by email, phone, and in person to discuss identified concerns.
• Utilize student success tools including intervention software to monitor student progress and to document all contacts with program participants.
• Conduct regular follow-up and evaluation of student progress and maintain communication with all interested parties.
•  Schedule regular meetings with students as necessary. 

3.  Manage the annual reporting process for the State of Michigan KCP Initiatives .

4.  Work collaboratively with the Student Success Center staff, as well as all relevant academic and student service offices.

5)  Other activities as assigned to support the retention of students to Detroit Mercy

6)   All other duties as assigned. 

Minimum Qualifications

• Education – A college degree or four to eight years of work experience in a related field.
• Experience – Six months to two years (Equivalent combination of education and employment).

Knowledge, Skills, and Abilities

1.  Knowledge of the challenges of underprepared or high touch populations in higher education.
2. Appreciation, knowledge, and understanding of various student populations.
3. Ability to work independently as well as in a collaborative team environment.
4. Experience working with Beacon/early-alert software preferred.
5. Proficient user of Microsoft Outlook and Office Suite.
6. Knowledge of Banner Enterprise System preferred.
7. Experience in data management systems.
8. Knowledge of best practices in Retention and Student Support Services in Higher Education preferred.
9. Familiarity with UDM and its organization, mission, commitments, structures, policies and practices.

Physical Requirements

Job may require lifting light weight objects (1 to 10 pounds) with no repetitive bending or stooping. Occasionally lift average weight objects (1 to 10 pounds).

Work Environment

Regular exposure to favorable conditions such as those found in a normal office.

Salary/Pay Information  

$51,000/Annually 

Anticipated Schedule  

Monday to Friday – 8.30 AM to 5.30 PM   with occasional evening and weekend events.   

Additional Information

This is a grant-based position. Employment will conclude at the end of the grant period or when the funding has been expended.

Employee Benefits

At the University of Detroit Mercy, we continually strive to provide a high-quality, comprehensive benefits package to our valued employees. We offer our employees the following benefits: 

• Medical -

o Three health plans to choose from with a large national provider network

•Dental -

o UDM’s School of Dentistry FREE to you and your dependents

o Option to purchase additional dental plan through UNUM

•Vision – 

o Under United Healthcare, you are able to get one exam every 24 months

o Under Heritage Vision, an eye exam and lenses (not Frame) are provided every 12 months

        (Plans are available to employees to purchase as an option)

• Health Savings Account and Flexible Spending Accounts offered

• Employee Assistance Program -

o Provided to everyone in your household

• Short-Term and Long-Term Disability

• Life and AD&D 

o 1x base salary up to  Dollar One Hundred Thousand. 

• Option to purchase additional life insurance, accident insurance, and/or critical illness insurance

• Tuition Remission Benefit for you, your spouse, and children. 

• Retirement Plan -

o UDM provides matches up to 8%

 

 

Michigan’s largest, most comprehensive private University, University of Detroit Mercy is an independent Catholic institution of higher education sponsored by the Sisters of Mercy and Society of Jesus. Detroit Mercy seeks qualified candidates who will contribute to the University’s mission, diversity, and excellence of its academic community. University of Detroit Mercy is an Equal Opportunity Affirmative Action Employer with a diverse student body and welcomes persons of all backgrounds.